Somos una consultora TI cercana y flexible con 20 años de experiencia
Actualiza tus conocimientos y novedades sobre herramientas de helpdesk, servicedesk y customer care.
Súmate al equipo Optima Solutions
Fusce sagittis et nisi in feugiat
Fusce sagittis et nisi in feugiat
Fusce sagittis et nisi in feugiat
Fusce sagittis et nisi in feugiat
Fusce sagittis et nisi in feugiat
Software para helpdesk y atención al cliente
Software omnicanal para mensajería unificada
Software CRM para ventas y marketing
Software para ITSM & servicedesk
Software para monitorización y patch management
Software para soporte, acceso remoto y teletrabajo
Software para field service management y GMAO
Software de telefonía VoIP y cloud contact center
20/07/2017
El teléfono del servicio técnico suele ser el que recibe la primera llamada en la empresa. Me han contado algunos compañeros técnicos que genera la misma tensión que las escenas de las pelis donde aparece el protagonista en la cabina pública esperando a que el malo te...21/06/2016
En la gestión integral de los centros de soporte TI, los KPIs nos permiten mejorar y redimensionar el servicio, ser más flexibles y adaptar las intervenciones a las necesidades reales en un contexto determinado. No debemos obviar los datos que genera el servicio de...
18/11/2015
La oportunidad que brinda la tecnología de estar hiperconectados ya no permite excusas para potenciar la fórmula del teletrabajo. Esta cultura empresarial cobra cada día más fuerza en las empresas que están concienciadas de que se trata de una medida que potencia la...| Cookie | Duración | Descripción |
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