2020/0707/2017201720172017
El teléfono del servicio técnico suele ser el que recibe la primera llamada en la empresa. Me han contado algunos compañeros técnicos que genera la misma tensión que las escenas de las pelis donde aparece el protagonista en la cabina pública esperando a que el malo te...2121/0606/2016201620162016
En la gestión integral de los centros de soporte TI, los KPIs nos permiten mejorar y redimensionar el servicio, ser más flexibles y adaptar las intervenciones a las necesidades reales en un contexto determinado. No debemos obviar los datos que genera el servicio de...
1818/1111/2015201520152015
La oportunidad que brinda la tecnología de estar hiperconectados ya no permite excusas para potenciar la fórmula del teletrabajo. Esta cultura empresarial cobra cada día más fuerza en las empresas que están concienciadas de que se trata de una medida que potencia la...Tel. gratuito 900 373 995
hola@optimasolutions.es
LinkedIn: optima_solutions
Twitter: @OptimaSolutions
Madrid
Torre Chamartín
c/ Dulce Chacón, 55, P18
28050 Madrid
Barcelona
Plaza Catalunya, 9
08002 Barcelona
Soporte y escritorio remoto
Acceso remoto y teletrabajo
Helpdesk y gestión de incidencias
Servicedesk e ITSM
Atención al cliente y omnicanalidad
Chat online para ecommerce y retail
Telefonía VoIP Cloud para contact center
Grupo Cacaolat
Cambridge University Press
Diputación de Granada
Grupo Suez
Camerfirma
Thomson Reuters
| Cookie | Duración | Descripción |
|---|---|---|
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
| Cookie | Duración | Descripción |
|---|---|---|
| bcookie | 2 years | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. |
| bscookie | 2 years | LinkedIn sets this cookie to store performed actions on the website. |
| lang | session | LinkedIn sets this cookie to remember a user's language setting. |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| UserMatchHistory | 1 month | LinkedIn sets this cookie for LinkedIn Ads ID syncing. |
| Cookie | Duración | Descripción |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat_gtag_UA_12923098_2 | 1 minute | Set by Google to distinguish users. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| Cookie | Duración | Descripción |
|---|---|---|
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| Cookie | Duración | Descripción |
|---|---|---|
| AnalyticsSyncHistory | 1 month | No description |
| conv_person | 2 years | No description available. |
| conv_session | 2 years | No description available. |
| li_gc | 2 years | No description |
| session | session | No description available. |
| test | never | No description available. |
| zarget_user_id | 1 year | No description available. |
