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4 razones para usar la base de conocimientos en un helpdesk

05/08/2024

Hoy queremos contarte 4 razones para usar la base de conocimientos en un helpdesk . Todos sabemos que los centros de atención al usuario y soporte al cliente en hora punta son como aquellas escenas en las películas antiguas en las que las telefonistas enchufan y...

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15/03/2018

A veces lo que nos parece obvio no lo probamos y al final es lo que mejor funciona. Cuántas empresas deciden plantearse la implementación en su web de un chatbot sin nisiquiera haber probado antes a incluir unas FAQs que respondan a sus clientes y potenciales las...

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+34 900 373 995

hola@optimasolutions.es

4 razones para usar la base de conocimientos en un helpdesk

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