Optima Solutions
  • Inicio
  • Soluciones
    • Freshservice – Gestión Servicios TI
    • Zuper – Software Field Service Management
    • Freshdesk – Gestión de incidencias y atención al cliente
    • Freshdesk – eCommerce & Retail
    • Freshchat – Chat, Bot y Whatsapp
    • Freshdesk – Contact Center
    • Ringover – Telefonía Cloud
    • ISL Online – Soporte, acceso remoto y teletrabajo
  • Servicios
    • Freshworks
    • ISL Online
  • Empresa
    • Optima Solutions
    • Trabaja en Optima
    • Casos de Éxito
    • Blog
  • Demo Center
  • Contacto
Seleccionar página
¿Qué servicios internos pueden gestionar las empresas con un servicedesk?

¿Qué servicios internos pueden gestionar las empresas con un servicedesk?

1818/0606/2019201920192019

Las soluciones que centralizan los servicios TI han ido evolucionando para extender su uso a otras áreas de negocio donde se ha comprobado que también aportan valor a la hora de centralizar desde un único punto la petición de servicios e incidencias por parte de los...

Suscríbete al Blog

Leave this field blank

Categorías

  • Atención al cliente (16)
  • Blog de Optima Solutions (129)
  • Chat on line (5)
  • eCommerce (9)
  • Freshdesk (8)
  • Freshservice (2)
  • Helpdesk (15)
  • ISL Online (9)
  • ITSM (6)
  • Servicedesk (10)
  • Soporte Remoto (24)

Entradas recientes

  • Integra Freshdesk con Amazon Connect
  • Descubre los nuevos nombres de la suite de Freshdesk
  • Integración de Freshservice con sistemas de monitorización
  • El éxito del software ITSM en el sector industrial
  • Freshdesk: la solución omnicanal de atención al cliente que estabas buscando

Búsqueda

Datos de contacto

Tel. gratuito 900 373 995
hola@optimasolutions.es

LinkedIn: optima_solutions
Twitter: @OptimaSolutions

Oficinas

Madrid

Torre Chamartín
c/ Dulce Chacón, 55, P18
28050 Madrid

Barcelona

Plaza Catalunya, 9
08002 Barcelona

Soluciones

Soporte y escritorio remoto
Acceso remoto y teletrabajo
Helpdesk y gestión de incidencias
Servicedesk e ITSM
Atención al cliente y omnicanalidad
Chat online para ecommerce y retail

Telefonía VoIP Cloud para contact center

Casos de éxito

Grupo Cacaolat
Cambridge University Press
Diputación de Granada
Grupo Suez
Camerfirma
Thomson Reuters

© 2005 - 2022 Optima Solutions. Derechos Reservados. Aviso Legal · Política de Privacidad · Política de Cookies
Utilizamos cookies en nuestro sitio web para ofrecerle la experiencia más relevante al recordar sus preferencias y visitas repetidas. Al hacer clic en "Aceptar todas", usted consiente el uso de todaslas cookies. Sin embargo, puede visitar "Ajustes" para dar un consentimiento controlado. Más información
Rechazar todasAjustesAceptar todas
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Siempre activado
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDuraciónDescripción
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent1 yearRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
CookieDuraciónDescripción
bcookie2 yearsLinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie2 yearsLinkedIn sets this cookie to store performed actions on the website.
langsessionLinkedIn sets this cookie to remember a user's language setting.
lidc1 dayLinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory1 monthLinkedIn sets this cookie for LinkedIn Ads ID syncing.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDuraciónDescripción
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_12923098_21 minuteSet by Google to distinguish users.
_gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT2 yearsYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
CookieDuraciónDescripción
VISITOR_INFO1_LIVE5 months 27 daysA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCsessionYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idneverYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDuraciónDescripción
AnalyticsSyncHistory1 monthNo description
conv_person2 yearsNo description available.
conv_session2 yearsNo description available.
li_gc2 yearsNo description
sessionsessionNo description available.
testneverNo description available.
zarget_user_id1 yearNo description available.
GUARDAR Y ACEPTAR
Funciona con CookieYes Logo