KPI's archivos - Optima Solutions

Mide los KPIs de tu servicio de soporte técnico remoto

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En la gestión integral de los centros de soporte TI, los KPIs nos permiten mejorar y redimensionar el servicio, ser más flexibles y adaptar las intervenciones a las necesidades reales en un contexto determinado. No debemos obviar los datos que genera el servicio de...

Datos de contacto

Tel. gratuito 900 373 995
hola@optimasolutions.es

LinkedIn: optima_solutions
Twitter: @OptimaSolutio ns

Oficinas

Madrid

Torre Chamartín
c/ Dulce Chacón, 55, P18
28050 Madrid

Barcelona

Plaza Catalunya, 9
08002 Barcelona

Soluciones

Soporte y escritorio remoto
Acceso remoto y teletrabajo
Helpdesk y gestión de incidencias
Servicedesk e ITSM
Atención al cliente y omnicanalidad
Chat online para ecommerce y retail
Telefonía VoIP Cloud para contact center

Casos de éxito

Grupo Cacaolat
Cambridge University Press
Diputación de Granada
Grupo Suez
Camerfirma
Thomson Reuters

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