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06/10/2015

Ya hace unos cuantos años nos resultaba gracioso ver al avatar de asistencia virtual que innovó la comunicación multicanal. Su nombre: Anna. ¡Estamos seguros de que la conocéis! Clave en la estrategia de IKEA en su atención al cliente on line, allá por el 2006....

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Cookie	Duración	Descripción
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test	never	No description available.
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Atención al cliente ¿Artificial o humana?

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